❓ 6. Help / FAQ

Help & Frequently Asked Questions

Welcome to our Help Center. Below are answers to some of the most common questions. If you can’t find what you’re looking for, feel free to contact us at support@onekartshop.store

Q: How do I track my order?

A: Go to our Track Order page and enter your order number and email address to see the latest status.

Q: When will my order ship?

A: Most orders ship within 1–2 business days. You will receive an email with tracking information once your order is on the way.

Q: Can I cancel or change my order?

A: If your order hasn’t been processed yet, we may be able to cancel or modify it. Contact us as soon as possible.

Q: What payment methods do you accept?

A: We accept major credit and debit cards, PayPal, and other secure payment options depending on your location.

Q: Do you offer international shipping?

A: Currently, we only ship within [Your Country]. We’re working on expanding internationally soon.

Q: What is your return policy?

A: You can return unused items within 14 days of delivery. Visit our Return and Refund Policy page for full details.

Still need help?

We’re here for you! Reach out to us any time at support@onekartshop.store and we’ll respond as soon as possible.